Privacy Policy / Terms

GDPR Privacy Policy

Data Protection Privacy Policy

At Fast lane Car Care, we are committed to protecting and respecting your privacy. This policy outlines when and why we collect personal information about our clients and customers, how we use it and how we keep it secure and your rights in relation to it.

We may collect, use and store your personal data, as described in this policy.

We reserve the right to amend this privacy policy from time to time. This privacy policy was last updated on 25 May 2018. Any changes can be found at our website www.fastlanecarcare.co.uk/, and will advise you of any updates or changes to this privacy policy.

We will always comply with the General Data Protection Regulation (the GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website (www.ico.gov.uk).

Our details

When you provide us with your personal information, Fast lane Car Care Ltd at 43 Waterloo Road,
Uxbridge UB8 2QX , acts as a “data controller” as such term is defined in Regulation (EU) 2016/679 (the GDPR).

What information do we hold?

We will only collate your personal information where we have a lawful basis to do so, and in line with relevant regulations and laws, which may relate to any of our services you request, currently hold or have held in the past.

The types of personal information we collect includes:

Name – email addresses and telephone numbers

Information usage

We will use your personal information for the following purposes:

Where we are allowed to by law e.g. carrying out an agreement we have with you that you have requested (legal basis: contractual necessity)

We have implemented procedures of security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.

We will notify you in the event of any breach of your personal data which might expose you to risk.

Sharing your information

We may share your information with other companies we work in partnership with, and other Fast lane Car Care agents. We will never sell your data, we will not share this data with any third parties without your prior consent except where required to do so by law.

How long we keep your information

We will keep your information only for as long as is necessary for the purposes it was collected, unless a longer retention period is required under applicable law.

Your rights

To the extent that your reside in the European Union, you have the right to access the personal information e.g. to see what we hold, to ask us to share it with another party, ask us to update incorrect or incomplete data, to object to or restrict processing of it or to make a complaint.

To exercise these rights, and controls, please contact us at www.fastlanecarcare.co.uk/

Complaints

If you reside in the EU, and you wish to lodge a complaint regarding how your personal information has been processed please contact your local supervision authority in the UK (https://ico.org.uk).

Governing Law

This privacy notice is governed in accordance with English law, and the courts of England and Wales shall have exclusive jurisdiction to settle any disputes in connection with this policy.

Call Us Today To Book Your Vehicle Repair

0208 712 3730

Free Collection And Delivery

Services We Offer

For superior accident repairs and crash repair in London, contact your car body repair specialists at Fast Lane Car Care Limited today. Our team of body repair experts operate on all new and used vehicles using genuine OEM replacement parts. We always go the extra mile and never compromise on quality.

  We had a complicated insurance claim - Matthew was incredible and did not give up liaising with the insurance company to get relevant documentation across. Significant body work and suspension work undertaken, car looked like new coming back. Extremely professional, very timely responses/updates and has customer’s best interest in mind including on costs. Car was picked up and delivered. Cannot praise highly enough, extremely impressed and very thankful for great work and assistance.

T P
6/29/2021

  Very Reasonable quote, they picked up my car and dropped back so estastic about that as missions to get back from Uxbridge. Fantastic job, looks brand new. Happy to recommend them.

Jastinder Mahal
12/14/2022

  My car had a big dent in it and further damage was found by Fast Lane. I got my car back in quick turnaround and it was in perfect condition. It looked brand new & lovely and clean (I don't have a picture, sadly!). Many thanks all. Kirsty

Kirsty-Lee Young
2/21/2020

  I Can’t recommend fast lane enough, they went above and beyond to help with accident repair, great communication and work was done so quickly and to such a high standard. I’ve used this company a few times over the years and Always find the price was very reasonable and the repair this time makes the car look like new such an amazing job 5* as always

Kelly White
2/20/2022

Why Use Fast Lane Car Care

London Leading paint specialists

Fastlane are London’s Leading Specialists in automotive paint repair (SMART repair) technology and have over 20 years experience.
Save Money On Body Repairs

We’re more cost-effective than Main dealer body Shops, our repairs are often quoted at a fraction of their price. Our specialists don’t need to repaint the whole panel/wheel when carrying out a repair, saving you both time and money!
A Second To None Convenient Service

Whether your Vehicle is located at home or work one of our fully insured professional drivers will collect your vehicle at a time that is convenient for you.
We Go The Extra Mile

We always go the extra mile and never compromise on quality. Whether that is the quality of the paint we use, the quality of our courtesy cars or the quality of our customer care.
Fully guaranteed repairs

We are so confident in our paintwork that it comes with a lifetime guarantee!